Decathlon Verified company

decathlon.fr Fashion & Accessories
4.4 Great · 66,792 reviews

Reviews (66,792)

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Élodie R. Verified by proof of purchase
5 / 5

In-store returns without any friction

Bike ordered online, assembled and ready in store within two days. I wanted to swap a helmet for another size, immediate refund without even finding the receipt thanks to my card. The staff really know the products.

33
Karim A. Verified by product photo
4 / 5

Good gear, unbeatable value for money

I've been kitting out the whole family for hiking here for years. The quality of the in-house brands lives up to the price. Home delivery took a day longer than expected, otherwise nothing to complain about.

15
Maxime N. Verified by proof of purchase
5 / 5

No nasty surprises

Everything matched what was advertised. Staff competent and friendly. The interface is clear and easy to use. I won't look anywhere else again.

Date of experience: 1 June 2026

14
Mélanie S.
4 / 5

Nothing but positives

Exactly what I was looking for, no hassle. Problem sorted in two messages, flawless. You can feel a genuine attention to detail. A benchmark in its field.

Date of experience: 23 April 2026

91
Virginie V. Verified by proof of purchase
4 / 5

A safe bet

Unbeatable value for money in my view. Five stars thoroughly deserved.

Date of experience: 30 March 2026

50
Hugo F.
5 / 5

Loyal and satisfied

Excellent experience, as always. Careful delivery, neatly packaged. Thank you for the reliability.

Date of experience: 23 February 2026

41
Charlotte L. Verified by proof of purchase
4 / 5

Simple and quick

A customer for several months and still just as delighted. The return went through without the slightest friction. The app is really well designed. Nothing to criticise, all good.

Date of experience: 25 January 2026

76
Quentin H. Verified by product photo
5 / 5

Everything went really well

Ordered in the evening, received just two days later. The value for money is really there. Clear process from order to payment. A big thank you to the team.

Date of experience: 18 December 2025

3
Dorian S. Verified by product photo
5 / 5

Flawless

Truly a great discovery. An advisor called me back right away, great. At this level, you don't switch.

Date of experience: 13 November 2025

56
Florian C. Verified by product photo
5 / 5

A won-over customer

First order and clearly not the last. Quality delivered, just as promised. Solid, reliable, I approve.

Date of experience: 4 October 2025

7
Sophie S. Verified by video
4 / 5

Great value for money

The kind of company that keeps its promises. Fair prices, no hidden fees. Customer service is responsive and attentive. To be recommended with eyes closed.

Date of experience: 11 September 2025

131
Manon S. Verified by proof of purchase
4 / 5

I highly recommend

A service that exceeded my expectations. No nasty surprises on the bill. I was looked after quickly and efficiently. Keep it up!

Date of experience: 14 August 2025

7