Worst experience
A disappointment across the board. Customer service is unreachable. Never another penny with them.
Date of experience: 5 June 2026
Europcar Verified company
A disaster
Steer well clear. The promised deadlines were not met. To be avoided at all costs.
Date of experience: 12 May 2026
Good but room to improve
Some positives but also some limits. I remain on the fence.
Date of experience: 3 May 2026
No nasty surprises
Truly a great discovery. You can feel a genuine attention to detail. I'll happily come back.
Date of experience: 20 April 2026
Only half convinced
My opinion is genuinely mixed. A few hiccups spoiled the experience. The packaging was a bit flimsy for the product. So I'm tempering my rating.
Date of experience: 22 March 2026
Useless
A scam in disguise, if you ask me. Charges I never authorised. Let this be a warning to the next ones.
Date of experience: 10 March 2026
Fine, nothing more
An acceptable service but one that could improve. The communication lacks clarity. Could do better.
Date of experience: 23 February 2026
Ups and downs
It gets the job done, without enthusiasm. Nothing blocking, but some details are annoying. Extra fees I wasn't expecting. I might try again, no guarantee.
Date of experience: 22 January 2026
Non-existent customer service
Service unworthy of a company this size. No response to my complaints. You feel abandoned at the slightest problem. Zero stars if it were possible.
Date of experience: 11 January 2026
Refund impossible
Very disappointed with my experience. The tracking is completely opaque. Fees appeared without any explanation. A disgrace for a company this size.
Date of experience: 14 December 2025
Outrageous
Promises not kept, once again. I wouldn't recommend it to anyone.
Date of experience: 9 December 2025
Neither good nor bad
A mixed first order. A bit of effort and it would be much better.
Date of experience: 16 November 2025
Run away
I deeply regret this order. The return is an uphill battle. My case has been stuck for weeks. I'm taking my business elsewhere.
Date of experience: 19 October 2025
A few reservations
Average service, nothing more. The quality is there, but customer service leaves something to be desired. Nothing flawless, nothing catastrophic.
Date of experience: 21 October 2025
Very disappointed
A disaster from the first day to the last. Premium-rate, useless helpline. Very angry.
Date of experience: 9 September 2025
Avoid
The worst purchase of the year, no question. No record of my complaint on the company's side. Case still unresolved to this day.
Date of experience: 26 August 2025
No follow-up at all
They took my money, nothing more. Impossible to get a refund. Three weeks late and zero information. I'm going through my insurance from now on.
Date of experience: 6 August 2025
A so-so experience
Nothing outrageous, nothing exceptional either. An average rating, logically.
Date of experience: 22 July 2025
No reviews with this rating.