Expedia Verified company

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3.5 Average · 84,641 reviews

Reviews (84,641)

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Fabien H. Verified by video
4 / 5

Perfect from start to finish

Recommended by a friend, and I can see why. The app is really well designed. Order tracking is precise, minute by minute. I'll happily come back.

Date of experience: 18 June 2026

45
Alexandre D. Verified by proof of purchase
5 / 5

Top-notch service

The kind of company that keeps its promises. Fair prices, no hidden fees. Keep it up!

Date of experience: 25 May 2026

15
Aurélie S.
3 / 5

Acceptable

A mixed first order. So I'm tempering my rating.

Date of experience: 26 April 2026

23
Hugo P.
2 / 5

Non-existent customer service

They took my money, nothing more. The return is an uphill battle. Case still unresolved to this day.

Date of experience: 22 April 2026

73
Jessica D. Verified by proof of purchase
3 / 5

Mixed impression

Neither really good nor really bad. The delays are a bit long for my taste. A few hiccups spoiled the experience. We'll see over time.

Date of experience: 31 March 2026

22
Mélanie L. Verified by proof of purchase
4 / 5

Flawless

Very satisfied with my experience. A big thank you to the team.

Date of experience: 10 March 2026

88
Raphaël L. Verified by proof of purchase
3 / 5

Neither good nor bad

Some positives but also some limits. The communication lacks clarity. The quality is there, but customer service leaves something to be desired. Could do better.

Date of experience: 26 February 2026

36
Caroline B.
3 / 5

Only half convinced

An acceptable service but one that could improve. A bit of effort and it would be much better.

Date of experience: 26 January 2026

4
Benjamin T. Verified by product photo
4 / 5

Hats off for the professionalism

Excellent experience, as always. Five stars thoroughly deserved.

Date of experience: 12 January 2026

51
Sarah N.
3 / 5

Still needs improving

Nothing outrageous, nothing exceptional either. The app still lacks polish. The tracking could be more transparent. I remain on the fence.

Date of experience: 1 January 2026

50
Cédric N. Verified by product photo
4 / 5

I'm delighted

First order and clearly not the last. A benchmark in its field.

Date of experience: 7 December 2025

121
Nathalie B. Verified by product photo
4 / 5

Beyond my expectations

A real pleasure from start to finish. Product matches the description, no disappointment. To be recommended with eyes closed.

Date of experience: 5 November 2025

88
Delphine F. Verified by product photo
3 / 5

Could do better

Not bad, but far from perfect. The site is sometimes slow and temperamental. Nothing flawless, nothing catastrophic.

Date of experience: 17 October 2025

18
Marine F.
4 / 5

Very satisfying experience

Unbeatable value for money in my view. Customer service is responsive and attentive. I recommend without hesitation.

Date of experience: 4 October 2025

25
Pauline G. Verified by proof of purchase
2 / 5

Worst experience

I strongly advise against it. A disgrace for a company this size.

Date of experience: 26 September 2025

38
Céline C.
3 / 5

A so-so experience

A decent experience overall. I might try again, no guarantee.

Date of experience: 4 September 2025

51
Morgane L. Verified by proof of purchase
3 / 5

Decent but improvable

A mixed verdict from me. The product is good, the delivery less so. An average rating, logically.

Date of experience: 16 August 2025

72
Coralie V. Verified by proof of purchase
3 / 5

Not impressed

It gets the job done, without enthusiasm. We'll see over time.

Date of experience: 18 July 2025

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