Fnac

fnac.com Tech & Electronics
3.6 Average · 45,847 reviews

Reviews (45,847)

Sort by
Filter by rating
Amandine G. Verified by video
3 / 5

Mixed impression

An acceptable service but one that could improve. I had to chase to get a reply. Nothing flawless, nothing catastrophic.

Date of experience: 6 June 2026

0
Quentin N. Verified by proof of purchase
2 / 5

Pathetic

From start to finish, a nightmare. Zero stars if it were possible.

Date of experience: 14 May 2026

28
Sarah F. Verified by proof of purchase
4 / 5

Everything went really well

Recommended by a friend, and I can see why. Five stars thoroughly deserved.

Date of experience: 18 April 2026

147
Maxime V.
3 / 5

Mixed feelings

It gets the job done, without enthusiasm. The site is sometimes slow and temperamental. Good product, but the after-sales support needs work. I might try again, no guarantee.

Date of experience: 14 March 2026

12
Grégory V. Verified by proof of purchase
4 / 5

Hats off for the professionalism

A service that exceeded my expectations. The value for money is really there. I was looked after quickly and efficiently. I'll happily come back.

Date of experience: 20 February 2026

54
Pauline L. Verified by proof of purchase
5 / 5

Top-notch service

Excellent experience, as always. Fair prices, no hidden fees. I won't look anywhere else again.

Date of experience: 26 January 2026

32
Anthony M. Verified by proof of purchase
3 / 5

Could do better

Not bad, but far from perfect. The product is good, the delivery less so. A bit of effort and it would be much better.

Date of experience: 30 December 2025

24
Camille B. Verified by product photo
5 / 5

Efficient and professional

Everything is simple, smooth, efficient. Careful delivery, neatly packaged. A big thank you to the team.

Date of experience: 27 November 2025

73
Stéphanie H.
3 / 5

Good but room to improve

Fine, but I expected better. The communication lacks clarity. An average rating, logically.

Date of experience: 7 November 2025

27
Lucas R.
4 / 5

Nothing to fault

Exactly what I was looking for, no hassle. A benchmark in its field.

Date of experience: 20 October 2025

118
Romain M. Verified by product photo
5 / 5

Simple and quick

Truly a great discovery. An advisor called me back right away, great. Thank you for the reliability.

Date of experience: 10 September 2025

61
Céline L.
4 / 5

Very satisfying experience

Everything matched what was advertised. Nothing to criticise, all good.

Date of experience: 25 August 2025

109
Manon V. Verified by proof of purchase
3 / 5

A so-so experience

Average service, nothing more. A few hiccups spoiled the experience. I remain on the fence.

Date of experience: 28 July 2025

46