Zalando

zalando.fr Fashion & Accessories
4.0 Great · 99,807 reviews

Reviews (99,807)

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Vincent D. Verified by product photo
5 / 5

Simple and quick

Truly a great discovery. You can feel a genuine attention to detail. Thank you for the reliability.

Date of experience: 1 June 2026

26
Léa F. Verified by product photo
5 / 5

Nothing but positives

Nothing to fault, everything went perfectly. I won't look anywhere else again.

Date of experience: 14 May 2026

40
Pauline B.
3 / 5

Neither good nor bad

Neither really good nor really bad. The packaging was a bit flimsy for the product. A bit of effort and it would be much better.

Date of experience: 3 April 2026

44
Élodie G. Verified by video
4 / 5

Hats off for the professionalism

Excellent experience, as always. Fair prices, no hidden fees. To be recommended with eyes closed.

Date of experience: 6 March 2026

12
Alexandre R. Verified by proof of purchase
3 / 5

Only half convinced

A mixed first order. The product is good, the delivery less so. I might try again, no guarantee.

Date of experience: 7 February 2026

60
Lucas R. Verified by proof of purchase
4 / 5

No nasty surprises

A real pleasure from start to finish. Solid, reliable, I approve.

Date of experience: 23 January 2026

37
Coralie L. Verified by proof of purchase
4 / 5

Top-notch service

Everything matched what was advertised. At this level, you don't switch.

Date of experience: 23 December 2025

39
Sandrine R. Verified by proof of purchase
3 / 5

A few reservations

Some positives but also some limits. The communication lacks clarity. Nothing blocking, but some details are annoying. I remain on the fence.

Date of experience: 17 November 2025

3
Chloé F. Verified by proof of purchase
5 / 5

Everything went really well

Ordered in the evening, received just two days later. The return went through without the slightest friction. Keep it up!

Date of experience: 26 October 2025

136
Antoine L. Verified by product photo
5 / 5

A lovely experience

Recommended by a friend, and I can see why. Customer service is responsive and attentive. I recommend without hesitation.

Date of experience: 16 September 2025

90
Théo T. Verified by video
3 / 5

Acceptable

An acceptable service but one that could improve. A few hiccups spoiled the experience. An average rating, logically.

Date of experience: 25 August 2025

7
Marine S. Verified by proof of purchase
3 / 5

Not impressed

Average service, nothing more. The app still lacks polish. We'll see over time.

Date of experience: 1 August 2025

41