Ordered an iPhone in very good condition, delivered within 48 hours in tidy packaging. Not a single scratch, battery at 92% and an invoice included for the warranty. Hard to believe it isn't brand new, I recommend it without hesitation.
Date of experience: 15 June 2026
Reply from the company
Thank you Camille for your feedback! Delighted that your device fully meets your expectations. See you soon on Back Market.
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Thomas L. Verified by proof of purchase
4 / 5
Good value for money, responsive support
Refurbished laptop bought for working from home, perfect in everyday use. A minor charger issue out of the box, but the seller sent a replacement within three days no questions asked. Order tracking could be a little more precise.
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Sarah B. Verified by proof of purchase
2 / 5
Battery life below my expectations
The phone works but the battery barely lasts half a day even though it was listed as being in good condition. The return request was accepted, which is the positive point, but I'd have liked more transparency about the real state of the batteries.
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Clara V. Verified by product photo
3 / 5
Acceptable
Some positives but also some limits. The prices stay reasonable without being unbeatable. Could do better.
Date of experience: 25 May 2026
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Jérôme H. Verified by product photo
4 / 5
Fast and reliable
Everything matched what was advertised. Problem sorted in two messages, flawless. Customer service is responsive and attentive. At this level, you don't switch.
Date of experience: 23 April 2026
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Antoine F. Verified by video
3 / 5
A so-so experience
Nothing outrageous, nothing exceptional either. I might try again, no guarantee.
Date of experience: 18 March 2026
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Lucas F. Verified by proof of purchase
4 / 5
A lovely experience
Exactly what I was looking for, no hassle. The value for money is really there. Keep it up!
Date of experience: 27 February 2026
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Jessica T. Verified by proof of purchase
4 / 5
Very satisfying experience
A service that exceeded my expectations. The deadlines were perfectly met. Quality delivered, just as promised. Solid, reliable, I approve.
Date of experience: 14 January 2026
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Nathalie M.
3 / 5
A few reservations
My opinion is genuinely mixed. The site is sometimes slow and temperamental. An average rating, logically.
Date of experience: 12 December 2025
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Pauline B. Verified by proof of purchase
4 / 5
I highly recommend
Unbeatable value for money in my view. A benchmark in its field.
Date of experience: 22 November 2025
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Cédric P. Verified by proof of purchase
1 / 5
Big disappointment
A huge waste of time. The promised deadlines were not met. Case still unresolved to this day.
Date of experience: 3 October 2025
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Yannick N. Verified by proof of purchase
3 / 5
Mixed feelings
A decent experience overall. The product is good, the delivery less so. The delays are a bit long for my taste. A bit of effort and it would be much better.
Date of experience: 31 August 2025
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Fabien P. Verified by product photo
4 / 5
Nothing to fault
A real pleasure from start to finish. I was looked after quickly and efficiently. The app is really well designed. I recommend without hesitation.